Terms and Conditions
Effective Date: 3/20/25
These Terms and Conditions ("Terms") govern your use of our website and services. By purchasing from us, you agree to comply with these Terms.
1. Orders and Customization
- All orders are subject to availability and acceptance.
- Customers are responsible for ensuring uploaded images and text meet our quality standards.
- We reserve the right to refuse orders containing inappropriate or copyrighted content.
2. Payment and Pricing
- Prices are listed in USD and may change without notice.
- Full payment is required at the time of order placement.
- We accept major credit cards and other payment methods as listed on our website.
3. Cancellation and Refund Policy
- Cancellations are accepted only if requested within 2 hours of the purchase order time.
- Due to the custom nature of our products, refunds are not available once production has started.
- If you receive a defective or incorrect product, please contact us within 7 days for a replacement or store credit.
4. Shipping and Delivery
- We strive to process and ship orders promptly. Delivery times vary based on location and shipping method.
- We are not responsible for delays caused by carriers or incorrect shipping information provided by the customer.
5. Intellectual Property
- All designs, branding, and website content are the property of Moments and Magnets and may not be used without permission.
- Customers retain ownership of their uploaded images but grant us a limited license to use them for order fulfillment.
6. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
- Our total liability shall not exceed the amount paid for the order in question.
7. Changes to These Terms
We may update these Terms at any time. Changes will be posted on our website with an updated effective date.
8. Contact Information
If you have any questions regarding these Terms, please contact us at momentsandmagnets@gmail.com