Frequently Asked Questions
What are magnetic pictures?
Magnetic pictures are photos or prints that are attached to a magnetic backing, allowing them to stick to any metal surface. These are perfect for displaying on refrigerators, lockers, or any other magnetic surface.
What's the difference between vinyl flexible magnets and mylar magnetic?
Vinyl flexible magnetic backing is made of a flexible magnetic sheet with a vinyl coating. It is slightly thicker and more pliable, making it ideal for curved surfaces. This type of magnet often comes in a matte or glossy finish. These magnets are great for larger prints due to its durability and flexibility.
On the other hand, mylar magnetic backing consists of a magnetic base with a mylar (polyester) film on top, providing a protective layer. This backing is more rigid and resistant to scratches, moisture, and fading. It typically has a high-gloss, reflective surface.
Both are printed on premium print photo and genuine ink.
How do I order magnetic pictures?
Simply visit our website, browse the custom magnets that fits your needs, and upload your own photos, and proceed to checkout. Once your order has been placed, we'll process your order and ship your custom magnetic pictures to you!
How do I upload my own photos and what size should they be?
Simply click on the "Choose Files" option on the product page and follow the instructions to upload your pictures.
Best Photo Tip: Use a 1:1 Ratio (Square) Image!
For the best results, please upload a square photo (same width and height). This ensures your image fits perfectly on the magnet without being cropped or resized. A 1:1 photo keeps your design centered, sharp, and just the way you want it!
How do I purchase multiple sets of magnets and upload images for each set?
If you're purchasing multiple sets of magnets, please return to the product page, upload the images for each set, and add the items to your cart. On the shopping cart page, you'll be able to view all the products and images associated with each package. Should you need any assistance, feel free to reach out via email, and we'll be happy to help!
How long does it take to receive my magnetic pictures?
Orders are typically processed within 1-3 business days. Shipping times depend on your location, but generally, you can expect your order to arrive within 5-7 business days or sooner.
Do you offer international shipping?
Unfortunately, we do not offer international shipping at this time.
What materials are the magnetic pictures made of?
Our magnetic pictures are printed on high-quality photo paper with a strong magnetic backing, ensuring durability and a vibrant, long-lasting finish.
Can I get a refund?
If you receive a defective or incorrect item, please contact us within 7 days of receipt, and we'll be happy to help you.
Due to the nature of that these are personalized print materials, we cannot offer refunds. However, if you have a problem with your order, please don't hesitate to contact us. We are committed to ensuring our customers are satisfied.
Can I cancel my order?
Cancellation is accepted if the cancellation request is within 2 hours of the purchase order time.
Are there any discounts for bulk orders?
Yes, we offer discounts for bulk purchases! If you are interested in ordering a large quantity of magnetic pictures, please reach out to us at momentsandmagnets@gmail.com, and we can provide a custom quote.
How do I care for my magnetic pictures?
To ensure your magnetic pictures last, simply wipe them gently with a soft cloth. Avoid using harsh chemicals or abrasive materials that could damage the photo’s surface.